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The Customer Support Add-on is designed to improve your customer service capabilities. With this add-on, you can manage support tickets, track customer inquiries, and provide timely responses.

Features

• Ticketing System: Organize and prioritize customer requests.
• Knowledge Base: Create a repository of FAQs and guides for customers.
• Live Chat: Offer real-time support to customers visiting your site.

This add-on helps ensure that your customers receive the support they need, enhancing their overall experience.

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The Customer Support Add-on is designed to improve your customer service capabilities. With this add-on, you can manage support tickets, track customer inquiries, and provide timely responses.

Features

• Ticketing System: Organize and prioritize customer requests.
• Knowledge Base: Create a repository of FAQs and guides for customers.
• Live Chat: Offer real-time support to customers visiting your site.

This add-on helps ensure that your customers receive the support they need, enhancing their overall experience.

The Project Management Add-on provides tools to help you manage projects efficiently within your Business Hub CRM. This add-on includes features for task assignment, progress tracking, and collaboration.

Core Features

• Task Management: Assign tasks to team members and set deadlines.
• Progress Tracking: Visualize project timelines and milestones.
• Collaboration Tools: Facilitate communication among team members.

Implementing this add-on can lead to improved productivity and project outcomes.

Find and qualify new leads without the heavy lifting. With this add-on, you can discover businesses, gather verified contact details, and reach out with better targeted messaging.

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Benefits

• Business Lookup: Search millions of companies and pull accurate contact info in seconds.
• Verified Emails & Phone Numbers: Get clean, ready-to-use data for outreach.
• Lead Lists: Build and organize prospect lists directly inside your account.
• Export & Sync: Move prospect data into your CRM workflows for seamless follow-up.

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By leveraging social media, you can enhance brand visibility and customer relationships.

The WhatsApp for Business Add-on helps you connect with customers instantly using the world’s most familiar messaging app. With this add-on, you can manage conversations, send updates, and respond faster than ever.

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Features

• Instant Messaging: Reach customers in real time through their preferred communication channel.

• Centralized Inbox: Manage WhatsApp conversations alongside email, SMS, and social messages.
• Multimedia Support: Send images, documents, and voice notes to keep conversations clear and simple.
• Automation Ready: Trigger workflows, reminders, and AI responses to reduce manual work.

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Consolidating WhatsApp for Business into the Business Hub helps you stay reachable and responsive, creating a smoother experience for every customer.

The Customer Analytics Add-on provides in-depth insights into customer behavior, allowing businesses to make data-driven decisions. With this add-on, you can track customer interactions, analyze purchasing patterns, and segment your audience effectively.

Key Features

• Real-time Data: Access up-to-date analytics on customer activities.
• Custom Reports: Generate tailored reports to meet your business needs.
• Segmentation Tools: Easily categorize customers based on various criteria.

Utilizing these features can significantly improve your marketing strategies and customer engagement.