Frequently Asked Questions

Do you offer any demos?

Yes! We’d love to show you around. Book a live demo with our team, and we’ll walk you through everything, answering any questions along the way.

Is there a free trial available?

Absolutely! Try us free for 15 days, no commitment, no hassle. Our team is here to help you get set up and running smoothly.

I started with the Foundation plan, can I upgrade to Complete later?

Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.

What is your cancellation policy?

We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.

Do I have to install anything?

Nope! No downloads, no hassle. Our software runs in the cloud, so you can access it from any modern web browser at anytime, anywhere. There is no installation required and no need to maintain any software locally on your computer or device, just smooth sailing.

The only exception? If you're using our mobile app. While you can access the Business Hub from your phone’s browser (no installation needed), the app from your app store is designed for a smoother, mobile-friendly experience on the go.

How does billing work?

Your subscription includes a monthly base charge, and any pay-per-use services are deducted from a prepaid wallet for seamless transactions.

‍Prepaid Wallet System
You add funds to your wallet, which are used to cover pay-per-use services like SMS, emails, and phone calls.
Automatic Deductions
Each time you use a service, the corresponding cost is deducted directly from your wallet balance.
Auto-Recharge Option‍
To prevent disruptions, your wallet can automatically reload when your balance falls below a set amount. You control the recharge settings.
Full Transparency‍
Track your usage, balance, and transaction history anytime from your account settings. This ensures you only pay for what you use while keeping your services running smoothly.

Are there discounts available?

Absolutely! Upgrade to annual billing and get one month free saving you up to $299 CAD before tax.

Let's find the perfect fit for your business, together.

Enjoy a one-on-one live demonstration of the portal to explore your options, ask questions, and get expert guidance tailored to your specific needs.

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